With all of the converging technologies now involved, the
word confusion comes to mind when it comes to wireless
devices.
Why? Well, consider all the players. Telephone
manufacturers like Nokia, Motorola and NTT DoCoMo are big
players, as are telephone companies such as Telus, Rogers
AT&T and Bell Canada. Then there are software firms
including Microsoft and Sun, plus PDA (Personal Digital
Assistant) companies such as Research in Motion (RIM), Palm
Computing and Handspring, makers of the Visor. Even Sony has
entered the PDA game with the release last month of its Palm
V-like device, the four-ounce Clie, short for Communication
Linkage for Information & Entertainment.
And it looks like the competition is just starting, too, as
the traditional hardware companies like Compaq, IBM, and HP
will soon be making a "clamshell" like device that is a cross
between a thin notebook computer and an electronic clipboard.
It will operate on a version of Microsoft's Windows CE
operating system, and mobile users will send and receive
orders with them.
Finally, there is Bluetooth - a wireless specification
established by several companies including IBM and Intel. IBM
recently announced a pair of Intel-based notebook computers
with integrated wireless local area network (LAN)
capabilities. Big Blue is also offering Bluetooth PC Card
options for its notebook and desktop computers. And you
thought Bluetooth was the name of Jed Clampetts dog.
So - why the excitement? Demand, that's why. According to
Business Week magazine, there are 46,000 new cell phone users
every day. Clearly, it's a growing market that will only
increase as devices like the Palm and Blackberry drop in
price. Then you will really need a programme to know who is
playing.
What does all this mean to you and me? For starters, we
will probably be carrying around more than one device - at
least for the next year or so. Currently, the cell phone takes
first place, especially as monthly usage and per minute rates
continue to fall and competition increases. In second place
are the Palm/Handspring devices, followed closely by wireless
e-mail devices like the Blackberry. The Blackberry 957, which
is sold through outlets like Rogers AT&T, costs between
$450 and $550, plus an additional $25 to $50 per month for
airtime fees.
This scene could quickly change if and when Palm makes its
Palm VII wireless device available in Canada. So far, it is
only available for wireless use in the U.S. Palm, which has a
big lead over RIM in terms of number of users, third party
add-ons and software development tools, could deliver a solid
punch to the Blackberry once Palm VII is available in Canada.
To counter the Palm, RIM has installed several day timer-like
features in the Blackberry 957 - not the least of which is an
Internet browser interface and a paging service. Through its
existing Rogers AT&T network, the RIM unit reaches about
75 percent of Canada's population. RIM, incidentally, has
aligned itself with Microsoft and that company's Exchange
Server BackOffice product. Furthermore, RIM will soon announce
deals with Lotus (for Mobile Notes) and Novell for its
GroupWise messaging system.
To ratchet up its wireless e-mail business in Canada, look
for Palm to make a deal with another large telephone company.
Bell Canada and Telus immediately come to mind, but that may
change after Telus' recent purchase of ClearNet, which may be
more interested in selling telephones that employ a WAP
(Wireless Application Protocol) to surf the 'Net and exchange
e-mail. (I HOPE you are following all of this.).
Still, the wireless players are not without their share of
problems. Sony, for example, withdrew from the cell phone
business last year, and the people at Palm are starting to
hear the suddenly thundering footsteps of Microsoft which
finally seems to be "getting it" with the release this year of
its Pocket PC software. Hewlett Packard, Compaq and Casio all
make good, colour, handheld PDA's that sync nicely with
Outlook.
And how about the radiation issues that are starting to
plague the phone companies? Responding to consumer pressure,
Nokia, Motorola, and Ericsson announced August 28 that they
would provide more information to consumers about SAR or
"specific absorption rates." SAR is a measure of radiation
from cell phones. Although all phones now on the U.S. market
must meet safety standards set by the Federal Communications
Commission (FCC), manufacturers have said they will begin
labeling their phone packages by next year.
The problem is, testing of SAR levels is questionable, and
the phone companies do not want to add to cell phone confusion
by placing a health related gauge on the side of your new
Fido.
The ultimate wireless device that will emerge at the end
of the day might look a lot like the Handspring Visor
unit, although that product has been slow to emerge in
Canada. The Visor, which was formed by a few ex-Palm employees,
naturally has a Palm look and feel. However, from the
base unit, you can choose to add various attachments.
A cell phone, for example can be one snap-in addition,
a pager another, and a wireless e-mail sender receiver
as another.